Support
We are dedicated to provide the best and upright service to our clients, catering not only to their technical / operational hiccups but also provide value to ensure your business is running efficiently.
Helpdesk Support:
At Dusane, our clients are provided with direct connection to the support engineers for instant problem solving. No long waits at Call Centers, or Call logs and resolution TAT. Get instant and direct access to the technical support 24×7.
* Support is provided in English. At present we do not support multi-lingual support, we regret the inconvenience caused.
Our Support Services:
- Proactive monitoring and support for gaming, media and transaction software systems and head-end infrastructure
- Trouble Shooting and Resolution
- Data backup
- Feedback on performance and solution enhancements
Support Team:
Professional and qualified engineers and project lead, directly provide support to all our clients for solution maintenance and provision.
Documentation or Technical Information:
If you seek any technical document for system maintenance, kindly drop an email at solutions@dusaneinfotech.com, we would be glad to assist.